Terms & Conditions
Purchase & shipping terms
Thank you for shopping with Corner Surf Shop. We would like you to read our Purchase and Shipping Terms carefully to ensure that you are fully aware of your rights when purchasing products (the products) from our website.
You must provide complete and accurate details at the time of making your purchase. You may be required to provide additional details upon our request to ensure the accuracy of your order.
You must enter the correct delivery address and delivery instructions at the time of placing your order. If you enter an incorrect address, Corner Surf Shop is not obliged to re-send the order to the correct address at our own expense.
Corner Surf Shop accepts payment via credit card (Visa/ MasterCard) and PayPal. After you make payment for your order, we will email you an invoice, which confirms receipt of your order.
We recognise that protection and safety of information relating to your credit card is very important. Therefore, we provide you with a safe and stress-free online shopping experience. We do not store your credit card details at any time so consumer confidence and satisfaction is assured.
Processing of orders
We process purchases on business days, which are Monday to Friday and exclude public holidays in Western Australia. We will provide you with a tracking number once we have shipped your order to you.
Within Australia: Shipping will be via Australia Post Express.
Orders placed on a business day before 3pm (Perth time) are usually shipped that same day. We cannot guarantee delivery times, however, you should receive your delivery within 1-4 days.
International: We ship to all international destinations. International delivery times are 1-3 weeks. If you have not received your ordered items within this timeframe, please email us your full name and order number and we will investigate on your behalf.
Cancellation of orders
Corner Surf Shop may cancel your order if for any reason we are unable to provide you with the products subject to your order. We will contact you should this occur. You will not be entitled to claim any additional amounts or seek compensation for any loss, expense or damage (either direct or consequential) or for any loss of time or inconvenience, which may result from such cancellation.
Products missing from an order
Should a product be missing from an order when receive, please contact us at firstname.lastname@example.org with the order number and the product code or product name of the product you ordered, and we will make the appropriate investigations.
Return of products
Any returns of products to us by you will be governed in accordance with our Returns Policy.
Corner Surf Shop recognizes and values the protection of your personal information. We are aware of our obligations under the Privacy Act 1988 (Cth) and we will ensure that we fulfill our obligations under that Act.
For further information we can be contacted on:
Phone: 9921 3127
We recognize that you may have concerns about our collection of your personal information via our website, which is located at www.cornersurf.com.au (the Website) and how we may use that information.
Your personal information, including your email address, will be used for the following primary purposes:
- To process and finalize orders made via the website;
- To ensure the proper function of the website;
- To assist Corner Surf Shop with our marketing, planning, product development and research requirements.
We will not use or disclose (or permit the use or disclosure of) personal information that could be used to identify an individual member in any circumstances except:
- To ensure the proper functioning of our business and website
- To communicate promotional offers
- Where the law requires us, or authorizes us to do so; or
- Where you have given express consent to us for a prescribed purpose.
We will not sell, distribute, rent, licence, disclose, share or pass your personal information onto any third parties, other than those who are contracted to us to keep the information confidential whether subject to a statute or a scheme which imposes similar restrictions to the National Privacy Principles contained in the Privacy Act 1988 (Cth) regarding the handling of the personal information.
Please note that no information transmitted over the Internet can be guaranteed to be 100% secure. However, we will endeavor to protect your personal information as best as possible but we cannot guarantee the security of any information that you transmit to us, or receive from us. The transmission and exchange of information is carried out at your own risk.